Answers to common questions. Still stuck? Email support@gigavent.in.
Open the Gigavent app, find an event, choose your ticket, and confirm. Free events are instant. For paid events, you pay securely in the app and your QR ticket appears under "Tickets".
Every ticket lives in the Tickets tab in the app as a scannable QR code. Show it at the door to check in.
Some hosts hide the exact address until you're approved. Request your spot, and once the host approves you, the full address unlocks in the app.
Tap "Host" in the app and complete a quick identity verification. Once approved, you can publish events. A ₹49 listing fee applies per event.
For paid events, your ticket revenue (minus the 10% platform fee) is released to your Gigavent wallet after the event concludes. You can then withdraw it to your bank account.
If a host cancels, you're refunded automatically and in full. See our Refunds & Cancellations Policy for details. Refunds typically take 5–7 business days to reflect.
Yes. All payments are processed by Razorpay over encrypted, PCI-DSS-compliant infrastructure. Gigavent never stores your full card details.
Go to Profile → Settings → Delete account in the app. This removes your personal data, subject to any legal retention requirements.
Couldn't find your answer? Email support@gigavent.in with your registered email and we'll help.